PRIVACY POLICY

At Hermosa Concierge Cosmedics, your privacy matters. This policy outlines how we collect, use, and protect your personal information, both online and in-office. By using our website or booking services, you agree to the terms below.

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1. Information We Collect

We may collect the following personal data:
– Full name
– Email address
– Phone number
– Birthdate
– Payment details
– Medical history (for treatment purposes)
– Photos (before-and-after treatment documentation)

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2. How We Collect Information

We collect information directly from you when you:
– Book an appointment through our online system
– Subscribe to our newsletter or promotional emails
– Fill out digital forms or treatment consents
– Interact with our website (via cookies or analytics tools)

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3. How We Use Your Information

Your information is used to:
– Schedule and manage appointments
– Send confirmations and reminders
– Create or update your client profile
– Send newsletters or promotions (with your consent)
– Track and improve website performance and user experience
– Maintain accurate medical records for safe and personalized care

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4. Tools We Use

We use trusted third-party platforms to manage client communication and data:
– Vagaro: For booking and managing appointment-related data
– FloDesk: For email marketing, including newsletters and promotions
– Google Analytics: To help us understand how visitors interact with our site

These platforms maintain their own privacy and data protection policies, which we encourage you to review.

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5. Sharing Your Information

We do not sell or rent your information to third parties. Your data is only shared with the platforms listed above, as necessary to provide our services (i.e., appointment booking or email communication).

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6. How to Manage or Remove Your Information

You may opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails. If you wish to access, update, or request deletion of your personal information, you can email us directly at info@hermosacosmedics.com.

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7. Data from Minors

Hermosa Concierge Cosmedics does not knowingly collect personal information from individuals under the age of 18. All treatments require clients to be 18+.

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8. Security & Protection

We are committed to keeping your information secure and confidential. We take reasonable precautions to protect personal data from loss, misuse, unauthorized access, or disclosure.

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9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the most recent revision date. Continued use of our website or services indicates your acceptance of any updates.

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If you have any questions about this policy, or how your information is used, please reach out to us at info@hermosacosmedics.com.

Last updated: May 14, 2025